Can’t find your reference number? It is printed in the top-left corner of any previous MEPCO bill, labelled “REFERENCE NO.” It is a 14-digit number, for example: 2515 1722 3685 15. If you have lost your bill, skip down to How to Find Your Reference Number.

What You Can Do After Checking Your Bill

Once your bill loads, you have four options available directly on the results screen:

• View — See your full bill with all charges, units consumed, and due date
• Download PDF — Save a copy accepted at any bank, JazzCash, or EasyPaisa counter
• Print — Print directly from your browser for walk-in payment
• Email — Send your bill to your inbox for record-keeping

What If My Bill Is Not Found?

If the tool returns a “Bill Not Found” message, the most common reasons are:

1. Your bill has not been generated yet — MEPCO generates new bills at different times for different areas. Try again after 3–5 days if you are at the start of a new billing cycle.
2. Incorrect reference number — Double-check every digit. The number must be exactly 14 digits with no spaces or dashes.
3. Wrong Consumer ID format — The Consumer ID is exactly 10 digits. It appears just above the reference number on your physical bill.
4. New connection — If your connection was recently installed, the first bill may take one full billing cycle to appear.

If the problem continues, call the MEPCO helpline: 0800-63726 (toll-free, 24/7) or visit your nearest MEPCO sub-division office.

What Is MEPCO? A Quick Overview

MEPCO stands for Multan Electric Power Company. It is a government-owned electricity distribution company (DISCO) operating under Pakistan’s Ministry of Energy. It was established as a public limited company on 14 May 1998, when WAPDA was restructured into separate regional DISCOs to improve service delivery.

Today, MEPCO is the largest electricity distribution company in Pakistan by geographic coverage, responsible for supplying electricity across 13 districts of South Punjab. Its service network includes:

• 8.9 million registered consumers (domestic, commercial, agricultural, industrial)
• 128,239 km of high-tension and low-tension lines
• 159 grid stations and 1,945 feeders
• Coverage across 47% of Punjab’s total land area

Which Districts Does MEPCO Serve?

If you live in any of the following districts, you are a MEPCO consumer and can use this tool to check your bill:

If you live outside these areas, you may be served by a different DISCO such as LESCO (Lahore), FESCO (Faisalabad), GEPCO (Gujranwala), or PESCO (Peshawar).

How to Find Your 14-Digit MEPCO Reference Number

Your 14-digit reference number is the key to checking your MEPCO bill online. Here is exactly where to find it:

On a standard MEPCO bill, the reference number is printed at the top-left of the bill, clearly labelled “REFERENCE NO.” It looks like this: 2515 1722 3685 15

When entering it into the bill checker, type all 14 digits in a row — without spaces, dashes, or any other characters.

What Is the 10-Digit Consumer ID and How Is It Different?

The Consumer ID (also called Customer ID) is a separate 10-digit number located just above the reference number on your bill. It is an older identifier linked to your meter connection.

You can use either number to check your bill:

Most users find it easier to use the 14-digit reference number because it is more prominently displayed.

What If I Have Lost My MEPCO Bill?

If you have lost your physical bill and cannot find your reference number, you have the following options:

• SMS Method: Type PITC [space] [your 14-digit reference number] and send it to 8334. If you remember the number but need to confirm the bill amount, this is the quickest route.
• MEPCO Smart App: Download the MEPCO SMART app from Google Play Store (developed by PITC). You can log in with your CNIC, mobile number, and email address to retrieve your bill details.
• Visit Your SDO Office: Bring your original CNIC to your nearest MEPCO Sub-Division Office. The staff can look up your account and provide your reference number.
• Contact a Neighbour: In many areas, reference numbers for the same street or locality share the first 8–10 digits. A neighbour can confirm the prefix.

Can I Check My MEPCO Bill by CNIC?

No. MEPCO’s billing system does not allow bill lookups by CNIC number. Your CNIC is used only for identity verification when you visit a MEPCO office in person — it cannot be entered into the online bill checker. You must use either your 14-digit reference number or 10-digit Consumer ID.

Step-by-Step Guide — How to Check Your MEPCO Bill Online

Here is the complete process for checking your MEPCO bill online using this page:

Step 1: Locate Your Reference Number Find the 14-digit reference number on any previous MEPCO bill. It is in the top-left corner, labelled “REFERENCE NO.” If you are using your Consumer ID instead, find the 10-digit number just above the reference number.

Step 2: Enter the Number in the Tool Above Scroll to the top of this page and type your reference number into the first input field. Enter all 14 digits without spaces. If you are using your Consumer ID, enter it in the second field.

Step 3: Click “Check My Bill” Press the “Check My Bill” button. Your bill details will load within 2–3 seconds directly from the MEPCO/PITC billing system. This data is live and reflects your actual current bill.

Step 4: View, Download, or Print Your bill will display on screen showing: total amount due, due date, units consumed, billing period, and a full breakdown of all charges. Click “Download PDF” to save a copy, or click “Print” to print it for payment at a bank or retail counter.

That is it. No account needed. No fee. No app required.

Understanding Your MEPCO Bill — Every Charge Explained

Your MEPCO electricity bill can look complicated the first time you read it. Here is a plain-English explanation of every charge you will see. Knowing these charges helps you verify that your bill is correct and spot any errors before you pay.

Cost of Electricity (Energy Charges)

This is the core charge — the amount you pay for the actual units of electricity you consumed during the billing month. It is calculated by multiplying the number of kilowatt-hours (kWh) units used by the applicable tariff rate per unit.

MEPCO uses a slab-based system approved by NEPRA (National Electric Power Regulatory Authority). This means the per-unit rate is not the same for every unit — it increases as you consume more:

Domestic (Residential) Tariff — Protected Consumers (0–200 units average):

Important: If your household’s average monthly consumption over the past 6 months exceeds 200 units, you are classified as a non-protected consumer. Non-protected consumers pay significantly higher per-unit rates for all their units — not just the excess. Staying below 200 units/month saves you from this classification.

Lifeline Consumers: Households using only 1–100 units per month pay the lowest rates (as low as Rs 3.95/unit) and receive significant government subsidies.

Note: Tariff rates are revised by NEPRA periodically. The rates above reflect the latest publicly available structure as of early 2026. Check NEPRA’s official website for the most current approved rates.

Meter Rent

A fixed monthly charge of Rs 1,000 applied to every MEPCO consumer, regardless of how many units you consume. This covers the cost of maintaining and renting the electricity meter installed at your premises. Even if you consumed zero units in a month, the meter rent still applies.

Fixed Charges (Connection Charges)

A small monthly fixed charge based on your connection type:

• Single-phase residential: approximately Rs 175/month
• Three-phase residential: approximately Rs 350/month
• Commercial/Industrial: higher amounts based on sanctioned load

These charges cover grid maintenance, infrastructure costs, and meter availability — even when no electricity is consumed.

FPA — What Is the Fuel Price Adjustment?

FPA stands for Fuel Price Adjustment (sometimes written as Fuel Cost Adjustment). This is one of the most frequently misunderstood charges on a MEPCO bill.

MEPCO does not generate its own electricity. Instead, it buys electricity from the national power grid, which is produced using various fuels — natural gas, furnace oil, coal, and LNG (liquefied natural gas). The cost of these fuels fluctuates based on global oil prices and the Pakistani rupee’s exchange rate.

NEPRA sets a reference fuel cost (a benchmark). When the actual fuel costs that month are higher than this benchmark, the difference is passed on to consumers as FPA. When fuel costs are lower, consumers can receive a negative FPA (a credit on their bill — though this is rare).

The formula:

FPA = (Actual fuel cost per unit – Reference fuel cost per unit) × Units consumed

FPA is a variable charge — it changes every one to two months based on NEPRA’s approved revisions. This is why your bill amount can differ significantly from one month to the next even if you consumed the same number of units.

FPA also attracts its own taxes:

• 17% GST on FPA amount
• Electricity Duty on FPA
• Income Tax on FPA (for applicable consumers)

FC Surcharge — Financing Cost Surcharge

The FC Surcharge stands for Financing Cost Surcharge. The Government of Pakistan has taken on significant loans (through the Power Holding Private Limited) to manage the power sector’s circular debt. A small portion of this debt financing cost is passed to consumers as a surcharge. It is approximately Rs 0.43 per unit consumed, and only applies if your consumption exceeds 100 units per month.

TR Surcharge — Tariff Rationalization Surcharge

TR stands for Tariff Rationalization Surcharge. There is sometimes a gap between the tariff rate approved by NEPRA and the actual tariff set by the Government of Pakistan. When the government’s tariff is lower than NEPRA’s approved rate (resulting in a subsidy), this is absorbed centrally. When the difference goes the other way, it is collected from consumers as the TR Surcharge. The amount varies and may not appear on every bill.

QTR — Quarterly Tariff Adjustment

QTR stands for Quarterly Tariff Adjustment (also written as “QTR Tariff Adj/DMC” on your bill). This charge appears approximately every three months — not every billing cycle. It is an additional adjustment to account for fuel price fluctuations, currency exchange rate variations, capacity charges, and changes in transmission and distribution costs.

The QTR adjustment is reviewed by NEPRA every quarter. If electricity production costs have risen, a positive QTR amount is added to your bill. If costs have fallen, you may see a negative QTR amount (a reduction). You cannot predict this charge in advance — it depends on NEPRA’s quarterly review.

Deferred Amount

The Deferred Amount is related to MEPCO’s Average Monthly Billing (AMB) system. Under AMB, your bill is initially estimated based on your average consumption history. At the end of the billing period, the actual reading is compared to the estimated billing.

• If MEPCO overcharged you in previous months (you used less than estimated), the excess appears as a deferred credit — reducing future bills.
• If MEPCO undercharged you (you used more than estimated), the deficit appears as a deferred debit — added to future bills in instalments.

There are no late payment penalties on deferred amounts. They are simply settled gradually through future billing cycles.

Government Taxes

GST (General Sales Tax): 17% of your total electricity charges (cost of electricity + FPA + surcharges). This is a federal government tax collected by MEPCO on behalf of FBR.

Electricity Duty (ED): A provincial tax of approximately Rs 0.40–0.50 per unit, imposed by the Government of Punjab on electricity consumption. It appears as a fixed amount calculated on units consumed.

PTV Fee: A fixed charge of Rs 35 per month added to every consumer’s bill to fund Pakistan Television (PTV). This is a federal government levy.

Income Tax / Withholding Tax: Applied to high-consumption commercial and industrial consumers, or to non-filers with monthly bills above certain thresholds (typically above Rs 25,000).

Extra Tax / Further Tax: Additional federal taxes applied to non-filers in the commercial and industrial categories.

How to Pay Your MEPCO Bill Online — All Methods in 2026

Once you have checked your bill and know the total amount due, you have multiple convenient ways to pay without visiting a bank or MEPCO office:

Digital Payment Methods (Pay From Home)

JazzCash (Mobile App or Agent) Open the JazzCash app → Select “Bill Payment” → Choose “Electricity” → Select “MEPCO” → Enter your 14-digit reference number → Confirm and pay. Payments reflect within 24 hours. You can also pay through any JazzCash agent in your area.

EasyPaisa (Mobile App or Agent) Open the EasyPaisa app → Select “Pay Bills” → Choose “Electricity” → Select “MEPCO/WAPDA” → Enter reference number → Confirm payment. Works instantly 24/7. Also available through EasyPaisa shop agents across South Punjab.

HBL Mobile / HBL Internet Banking Log into HBL Mobile or HBL Online → Go to “Payments” → “Utility Bills” → “MEPCO” → Enter reference number → Pay. HBL also allows scheduled bill payments.

Meezan Bank App / Internet Banking Meezan Bank’s app supports MEPCO bill payments through the “Utility Bills” section. Islamic banking — all transactions are Shariah-compliant.

UBL Digital (App or Website) UBL’s Omni and digital banking platforms support direct MEPCO bill payment under “Utility Payments.”

Other Banks: MCB, Bank Alfalah, Habib Metropolitan, Askari Bank, Silk Bank, and most other Pakistani banks with mobile banking apps support MEPCO payments through the utility bills section.

In-Person Payment Methods

• Bank Branch Counters: Any commercial or microfinance bank branch with MEPCO payment capability. Bring your printed bill or note the exact reference number.
• Post Office: Pakistan Post offices accept MEPCO bill payments.
• Daraz Pay: The Daraz e-commerce app allows bill payment under “Services.”
• ATM Machines: Select “Utility Bills” → “MEPCO” on ATMs from most major banks.
• MEPCO Collection Centers: MEPCO has authorised payment collection points across all 13 districts.

Payment tip: Always pay before the due date printed on your bill. After the due date, a late payment surcharge is added to your account. The surcharge does not appear on the current bill — it will show on your next bill. If you cannot pay on time, the deferred amount option is available on some bill amounts (no late fee applies to the deferred portion).

MEPCO Peak Hours — When to Avoid Heavy Appliance Use

MEPCO, following NEPRA guidelines, defines peak hours as the period when the national electricity grid is under maximum demand. Using heavy appliances during peak hours contributes to load shedding and can indirectly affect tariff surcharges.

MEPCO Peak Hours:

Appliances that significantly increase peak-hour load:

• Air conditioners (the single highest contributor in South Punjab)
• Electric irons
• Washing machines and dryers
• Water pumps / electric motors
• Microwave ovens and electric heaters

Practical tip: Run your washing machine, iron clothes, or operate water pumps before 6 PM or after 10 PM during summer. A household that shifts 60% of its heavy appliance use to off-peak hours can reduce its effective energy costs and help stabilise local power supply.

Tips to Reduce Your MEPCO Electricity Bill

High bills are a top concern for MEPCO consumers across South Punjab. Here are practical, proven ways to lower your monthly electricity costs:

1. Stay within protected consumer limits (under 200 units/month) This is the single most impactful action. Once your 6-month average crosses 200 units, you lose protected status and all your units are billed at higher non-protected rates. Track your consumption carefully — especially in summer when ACs drive up usage.

2. Use energy-efficient appliances (5-star rated) Replace conventional incandescent bulbs with LED bulbs — a 9-watt LED provides the same light as a 60-watt bulb, using 85% less electricity. Energy Star-rated air conditioners, refrigerators, and fans consume significantly less power per hour.

3. Shift heavy loads to off-peak hours Run your washing machine, iron, and water pump before 6 PM or after 10 PM in summer. This avoids peak-hour demand and helps keep your unit consumption within lower slabs.

4. Set your AC to 26°C, not 18°C Pakistan’s official energy-saving guideline recommends setting air conditioner thermostats to 26°C. Each degree lower than this increases electricity consumption by approximately 10%. A well-maintained AC at 26°C in a properly insulated room is comfortable and cost-effective.

5. Invest in solar net metering MEPCO offers a net metering programme for consumers who install solar panels. Any excess electricity your panels generate is fed back into the MEPCO grid, and you receive bill credits for it. Over time, this can dramatically reduce — or even eliminate — your monthly bill. Contact your nearest MEPCO SDO office for net metering application details.

6. Repair and service appliances regularly A poorly maintained refrigerator compressor can use 40% more electricity than a serviced one. Clean AC filters monthly in summer. Service your geyser annually. These small maintenance actions accumulate into significant bill savings.

7. Unplug devices on standby Televisions, chargers, routers, and other devices in standby mode consume “phantom power” — typically 5–10% of a household’s total electricity use. Unplug these devices when not in use, or use a power strip with an on/off switch.